Covid-19 Updates: February 2021
To protect the community, our customers, and staff, we have taken the following measures in accordance with our local government regulations.
1. As part of the ongoing precautionary measures, self-collect option will continue to be unavailable for indefinite period of time.
2. Our webstore is operating as usual, and we strive to process and dispatch orders within 2-3 business days.
3. Please be assured that our shipping service providers have also taken appropriate measures to minimise any risk of infection.
4. While our shipping service providers are also working hard to ensure on-time delivery, please do allow them additional 1-2 days during this period. You may follow the progress of your delivery with the tracking details provided.
5. Our phone line may remain off but please feel free to contact us via email for any assistance.
6. For any updates on our services and operations during this period, please pop by this page or drop us an email at contact@rawessentials.com.sg.
Last but not least, please stay safe and healthy, and let’s all be kind and considerate to one another.